Agent-Insurer Connectivity | Read Time: 3 minutes

Building Better Relationships with Your Insurer Partners

August 22, 2019

By: IVANS Communications

Is your agency realizing the benefits of greater connectivity with insurers? Now more than ever, the most successful agencies are those building and maintaining close ties to the insurers and MGAs they work with on a regular basis.

Expanded connectivity means access to new and more products, the ability to service clients faster, and becoming more profitable.

"83% of agents surveyed found the availability of automated insurer connectivity to be very important when selecting insurers to do business with."

IVANS Connectivity Survey

You can gain a competitive advantage by using digital technology to improve agent-insurer connectivity and meet the demands of policyholders. Opportunities to fully embrace digital connectivity are available now, at no additional cost to your business.

Consider the following questions to determine if these potential tech solutions would benefit your business:

How do you find the right markets at the right time?

Does your agency still refer to web pages, broker guides, conversations, and webinars to find markets? To find the right products at the right price in today’s fast-paced environment, you need a solution that works within your management system and allows true insight into insurers’ latest appetites.

IVANS Markets, an easy-to-use online search tool, searches by commercial risk and immediately presents you with a list of insurers, MGAs and wholesalers with an appetite for your specific risk. By providing a simple, automated solution to connect you with insurers and MGAs, IVANS Markets drives greater efficiency and expands your market opportunities.

"IVANS Markets has allowed us to find those insurers that we may never have even considered or didn’t know were writing a piece of business."

Lori Heemstra

Commercial Lines Coordinator
BHS Insurance

How do you efficiently handle critical policy-related information to deliver the best possible service?

Traditional methods of gathering information often means spending an inordinate amount of time handling paperwork and requesting documents from individual insurer partners, re-keying data and processing requests, and waiting for client policy documents to be made available through insurer portals.

IVANS Download automates the exchange of critical policy-related information to ensure the most up-to-date information is instantly available at the moment you need it. You benefit through increased operational efficiency, simplified download workflows and eliminated administrative expenses. Examples of information delivered include policy data, Direct Bill Commission Statements, Claims data and eDocs and Messages.

"With Claims download, the claim is received into our system much faster than was happening in the past, via mail, email or fax. Having fast access to this data, allows us to better support our clients."

Casey Hearring

Systems Administrator
Schultheis Insurance

If you’re taking advantage of insurer download, are your connections optimized?

Your agency could be leaving valuable time and money on the table if you’re not fully leveraging your connection opportunities. Insurer connections left unmanaged or unknown hurt your ability to understand your business with specific insurers and grow your business.

IVANS Exchange offers greater visibility into connections with your insurers. Within the Exchange, your agency can better identify new download opportunities and stay up to date with your insurers’ latest offerings through personalized connections reports, insurer download dashboards, insurer feedback reports and single policy resend.

"I absolutely love the IVANS Connections Report. I feel like I’ve found a roadmap – I only had to look at it to see what was available to me to make sure that we were on the right path."

Christine Horne

Systems Manager
Banker’s Insurance

Find out what greater connectivity can do for your agency

IVANS has the right tools available to ensure your agency has the best experience when connecting and working with your insurer partners. The true benefit of IVANS digital technology comes when you experience it for yourself and discover the significant time and cost savings to your agency when using these complimentary online tools.

Log in to IVANS Exchange to learn what opportunities await your agency from using new digital tools.


IVANS Communications

IVANS is the insurance industry's exchange connecting insurers, MGAs, agencies and the insured. IVANS cloud-based software automates the distribution and servicing of insurance products. For more than 30 years, IVANS innovation and expertise has connected 32,000 independent insurance agencies and 400 insurer and MGA partners to enable millions of people to safeguard and protect what matters most in people's lives.