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Insurance Industry Trends to Prepare for in 2020
The digital revolution is here. While we advance toward this digitally connected future, I thought it wise to look at the state of the insurance industry and how technology is providing greater value to your business.

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Industry Trends
The Future of Commercial Lines Submissions: Part 2
Following our previous blog post where we began our discussion around Commercial Lines submissions, let’s continue with a look at the second half of the process; starting with quoting and submission.
2019, Agents, Carriers, Industry Trends, Marketing & Distribution, MGAs
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Industry Trends
The Future of Commercial Lines Submissions: Part 1
When discussing where we are going to focus our innovation to provide the greatest value for our customers, commercial lines submissions is often top of mind for many.
2019, Agents, Carriers, Industry Trends, Marketing & Distribution, MGAs
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Industry Trends
Insurance Industry Trends to Prepare for in 2020
The digital revolution is here. While we advance toward this digitally connected future, I thought it wise to look at the state of the insurance industry and how technology is providing greater value to your business.
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Industry Trends
4 Things Insurers Need to Know About Agents of the Future
The way independent insurance agents conduct business is changing. Faced with an aging workforce, new insurtech competition, and the digital transformation of the industry, agents are quickly embracing technology to ensure future success and longevity.
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Agency-Carrier Connectivity
Don’t Miss the Forest for the Trees: Why Agency-Insurer Collaboration Is Necessary to Grow Your Business
Have you ever walked into a forest, looked up and seen the way the crowns of trees seem to fit together like puzzle pieces? It turns out trees, no matter their species, work together to make the most of the resources and space available to them.
2019, Agency-Carrier Connectivity, Agents, Carriers, Industry Trends, MGAs
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Agency-Carrier Connectivity
The Latest Trends in Digital Distribution and Automated Servicing
The digital age of insurance is here. Insurtechs are starting daily. Consumers are demanding new digital services. And regulatory changes are forcing organizations to adapt more quickly than ever before.
2019, Agency-Carrier Connectivity, Agents, Automated Servicing, Carriers, Industry Trends, Marketing & Distribution, MGAs
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Industry Trends
A Match Made in Heaven – What Makes Agencies Love Insurers
Nowadays, nearly everyone expects the convenience of not only accessing information on their mobile device via a web browser, but from a mobile app too.
2019, Agency-Carrier Connectivity, Automated Servicing, Carriers, Industry Trends, Marketing & Distribution, MGAs
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Agency-Carrier Connectivity
Building Better Relationships with Your Insurer Partners
Is your agency realizing the benefits of greater connectivity with insurers? Now more than ever, the most successful agencies are those building and maintaining close ties to the insurers and MGAs they work with on a regular basis.
2019, Agency-Carrier Connectivity, Agency-Carrier Connectivity, Agents, Best Practices, Industry Trends
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Automated Servicing
Going Beyond Download – What’s Available and How You Can Benefit
According to the latest IVANS Connectivity Survey, 82% of agents surveyed reported they place more business with insurers that provide automation. In the digital age of insurance, efficiency through automation can build stronger agency relationships and lead to significant time and cost savings for both your business and agencies. Are you using all the automation available to be as efficient as possible?
2019, Agency-Carrier Connectivity, Automated Servicing, Carriers, Industry Trends, MGAs
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Agency-Carrier Connectivity
Meet Ivans: Your Exchange for Insurer Connectivity
Today, insurance agencies face many challenges that they didn’t contemplate years ago. Consumer buying behaviors and patterns are different.
2019, Access to Markets, Agency-Carrier Connectivity, Agents, Automated Servicing
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Marketing & Distribution
Embracing Digital Distribution: Instantly Reach More Agents
A challenge for many insurers is finding the right agents to fit their appetite. It’s even more difficult for a new insurer since many agencies do not know where or how to find you.
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Marketing & Distribution
Insurtechs Working Together: A Different Way to Cover Small Businesses
Any agent who has worked with small business owners knows that the process is a complicated one. There is typically a lot of work involved, including working through complicated insurer appetites, policies that don’t properly cover customers, and what feels like endless forms to fill out in order to submit and underwrite a risk.
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Automated Servicing
MythBusters: Commercial Lines Download Edition
One of my favorite TV shows is MythBusters, the popular Discovery Channel program where hosts Adam Savage and Jamie Hyneman use scientific methods to test the validity of popular beliefs, rumors and myths.
2019, Access to Markets, Agents, Automated Servicing, Industry Trends
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Best Practices
Surety eDocs: How Insurers Can Help Agency Partners for Mutual Success
Many independent insurance agencies would agree that the traditional way of receiving Surety renewal documents is a highly manual process. In a typical work week, I would estimate that I spend about four to eight hours going through the mail we receive from our insurers.
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Industry Trends
A Visual Guide to Millennial and Gen Z Buying Preferences
As previous generations retire and move to a life stage in which they consume fewer products and services, younger millennial and Gen Z adults between the ages of 18 and 38 are becoming more relevant to the insurance industry in terms of size and spending power.
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Automated Servicing
The Secret to Delivering Superior Service to Your Benefits Clients
Keeping up with consumer demand for instant service is vital in the digital age of insurance. Are you sure your agency is taking advantage of every chance to automate servicing and improve customer satisfaction?