Featured Post
What Efficiency Means to Your Business
Have you noticed how customers have changed in the past 10 years? Consumer behavior and expectations have experienced significant change with the introduction of new technologies in recent years.
2019 , Automated Servicing , Insurers , MGAs
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Automated Servicing
Enhancing Relationships and Growing Your Business, One Download At a Time
If you’re an MGA and you are not offering download – you should be. As the insurance landscape becomes more competitive, independent agencies are moving to automation technology to better compete in the digital world. They expect their ecosystem partners to do the same.
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Agent-Insurer Connectivity
The Latest Trends in Digital Distribution and Automated Servicing
The digital age of insurance is here. Insurtechs are starting daily. Consumers are demanding new digital services. And regulatory changes are forcing organizations to adapt more quickly than ever before.
2019, Agent-Insurer Connectivity, Automated Servicing, Industry Trends, Insurers, Marketing & Distribution, MGAs
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Automated Servicing
What Efficiency Means to Your Business
Have you noticed how customers have changed in the past 10 years? Consumer behavior and expectations have experienced significant change with the introduction of new technologies in recent years.
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Automated Servicing
Going Beyond Download – What’s Available and How You Can Benefit
According to the 2018 IVANS Connectivity Survey, 81% of agents surveyed reported they place more business with insurers that provide automation. In the digital age of insurance, efficiency through automation can build stronger agency relationships and lead to significant time and cost savings for both your business and agencies. Are you using all the automation available to be as efficient as possible?
2019, Agent-Insurer Connectivity, Automated Servicing, Industry Trends, Insurers, MGAs
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Agent-Insurer Connectivity
Meet IVANS: Your Exchange for Insurer Connectivity
Today, insurance agencies face many challenges that they didn’t contemplate years ago. Consumer buying behaviors and patterns are different.
2019, Access to Markets, Agent-Insurer Connectivity, Agents, Automated Servicing
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Automated Servicing
MythBusters: Commercial Lines Download Edition
One of my favorite TV shows is MythBusters, the popular Discovery Channel program where hosts Adam Savage and Jamie Hyneman use scientific methods to test the validity of popular beliefs, rumors and myths.
2019, Access to Markets, Agents, Automated Servicing, Industry Trends
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Best Practices
Surety eDocs: How Insurers Can Help Agency Partners for Mutual Success
Many independent insurance agencies would agree that the traditional way of receiving Surety renewal documents is a highly manual process. In a typical work week, I would estimate that I spend about four to eight hours going through the mail we receive from our insurers.
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Automated Servicing
The Secret to Delivering Superior Service to Your Benefits Clients
Keeping up with consumer demand for instant service is vital in the digital age of insurance. Are you sure your agency is taking advantage of every chance to automate servicing and improve customer satisfaction?
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Industry Trends
A Match Made in Heaven – What Makes Agencies Love Insurers
Nowadays, nearly everyone expects the convenience of not only accessing information on their mobile device via a web browser, but from a mobile app too.
2018, Agent-Insurer Connectivity, Automated Servicing, Industry Trends, Insurers, Marketing & Distribution, MGAs
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Best Practices
3 Ways to Support the Needs of Today’s Digital Agents
As the world becomes more digital, agencies are leveraging technology to meet consumer demand for instant, 24/7 customer service. Consumer demand, along with the need for greater ease of doing business and a more diverse product range, has pushed agencies to seek increased connectivity from insurer partners.
2018, Agent-Insurer Connectivity, Automated Servicing, Best Practices, Insurers, Marketing & Distribution, MGAs
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Agent-Insurer Connectivity
3 Ways to Increase Insurer Connectivity
In the face of changing marketplace dynamics, insurance agencies must evolve and begin the journey to becoming digital businesses. An important component of digital transformation is insurer connectivity, which is the ability to seamlessly exchange data from your management system directly to your insurer’s system, reducing manual processes and enabling you to deliver faster, more complete service to your clients.
2018, Access to Markets, Agent-Insurer Connectivity, Agents, Automated Servicing, Industry Trends
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Automated Servicing
Why You Should Maximize Your Download Connections
Is your agency using download services to the fullest extent? If not, you’re leaving valuable time and money on the table.
2018, Agent-Insurer Connectivity, Agents, Automated Servicing, Best Practices
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Industry Trends
Digital Collaboration: Agents Speak and Why Insurers Should Listen
Digital technology is changing the way we live and work, creating a more connected life in a more connected world.
2018, Automated Servicing, Industry Trends, Insurers, Marketing & Distribution, MGAs
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Best Practices
Data and Download: How to Make Your Agency Stand Out in Today’s Digital World
To be able to adapt, you have to see things that are not there and things that others are not able to see. All those things are built on data. Data is vital. It is not something that can be taken for granted any longer and it’s one of the ingredients to a great customer experience.
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Automated Servicing
Surety Bond Download: Save Even More Time
Do you find yourself spending hours sifting through emails, printing and scanning documents and attaching files for surety bonds? For years, producers have manually managed surety bond documents and information, greatly reducing staff productivity and wasting valuable time.
2017, Agent-Insurer Connectivity, Agents, Automated Servicing
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Automated Servicing
Claims Download: Staking Your Claim to More Time in the Day
Technology has changed the way we do business at Schultheis Insurance Agency, especially when it comes to receiving client, policy, billing and claims information.
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Automated Servicing
Goodbye Paper, Hello Productivity
Do you find yourself spending countless hours every day re-keying data and processing requests? Are you searching for a better way to access policy documents on demand?
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Automated Servicing
Why Your Business Should Be Leveraging Automated Servicing Technology
In today’s digital world, insurers across the industry are recognizing that their agencies need improved servicing options to work more efficiently and sell more business.
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Agent-Insurer Connectivity
Insurer Connectivity: Technology for the Future of Your Business
Connectivity between agencies and insurers is not only valuable to the growth of your agency, it is critical.
2017, Agent-Insurer Connectivity, Agents, Automated Servicing, Industry Trends
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Automated Servicing
Getting Started with eDocs & Messages – What You Need to Know
Insurance has historically been known as a paper-heavy industry that mails all notices, policy information and general messages.
2016, Agent-Insurer Connectivity, Agents, Automated Servicing, Insurers, MGAs
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Automated Servicing
4 Reasons We Chose Download
Technology has changed the way we do business today at Berends Hendricks Stuit, especially when it comes to receiving client, policy, billing and claims information. In fact, we have made it a priority to stay ahead of the curve with technology to drive efficiency and gain a competitive advantage.
2016, Agent-Insurer Connectivity, Agents, Automated Servicing
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