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The Connected Business of Insurance

IVANS Index: July 2019 Results for Premium Renewal Rate Change

August 09, 2019

by Brian Wood
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IVANS Index is a data-driven report of current conditions and trends for premium renewal rate change of the most placed commercial lines of business in the insurance industry. Data collected in the IVANS Index enables insurers to determine competitive rates and the most profitable lines of business for investment. To learn more about IVANS Index, read IVANS Index: Industry Insights to Help You Run Your Business Better.

Premium Renewal Rate Experiences Variable Changes Across All Major Commercial Lines of Business
Month over month, July experienced a downtick in premium renewal rate change across the half of the commercial lines products, including Commercial Auto, General Liability and Commercial Property. BOP, Umbrella and Workers’ Compensation experienced slight positive changes in July.

Key findings from the July 2019 results include:

  • Commercial Auto: 4.03%, down from 4.39% last month.
  • BOP: 4.28%, up from 4.18% at the end of June.
  • General Liability: 2.20%, down from 2.22% the month prior.
  • Commercial Property: 4.12%, down from 4.25% in June.
  • Umbrella: 2.72%, up from 2.66% the month prior.
  • Workers’ Compensation: -3.05%, up from -3.06% last month.

Year over year, most commercial lines of business showcase an increase in renewal rate change, with Umbrella seeing the greatest uptick. The IVANS Index continues to provide the industry’s only data-driven insights for which agents can use to deliver better advice to clients and insurers can support pricing strategies.

Analyzing more than 120 million data transactions, the IVANS Index premium renewal rate change measures the premium difference year over year for a single consistent policy. Inclusive of more than 32,000 agencies and 400 insurers and MGAs, the IVANS Index is reflective of the premium rate change trends being experienced by all agencies and insurers across the U.S. insurance market.

For further insights into premium renewal rate change across the industry, download the latest IVANS Index report now >

Brian Wood, Vice President of Data Products Group for IVANS, develops innovative and data-driven applications, tools and services for the insurance industry. Prior to this position, he co-founded EvoSure, which was acquired by Applied in Sept 2015. Brian spent 10 years with Marsh & McLennan as Senior Vice President of Strategy and Business Analysis where he developed global insurance distribution platforms. Brian began his career in insurance building the first company to bind insurance online, insuranceOrder.com (a Trilogy company) which was acquired by Marsh & McLennan in 2001.

The Future of Markets: Appetite On-Demand, At Your Fingertips

August 08, 2019

by IVANS Communications
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Two businessmen in conversationWhile the volume of insurer appetite available to agents searching for markets is high, finding the right match for a commercial risk remains a challenge for many agents.

Fully aware of this challenge, MiniCo Insurance Agency found a better way to identify quickly agencies interested in their unique products at the exact moment agents are searching. Mike Schofield, president and CEO of MiniCo, sat down with us to discuss how his business uses IVANS technology to communicate their appetite directly to agents.

IVANS: Tell us about MiniCo’s business model.

MiniCo CEO Mike Schofield headshotMike: MiniCo Insurance Agency was founded in 1974 as a provider of specialty insurance products for the self-storage industry.

Today the company is a full-service managing general agency offering multiple specialty property and casualty insurance products for a variety of unique industries and exposures:

  • Agricultural insurance
  • Lawyers’ professional liability insurance
  • Equipment breakdown insurance
  • Cyber insurance
  • Workers’ compensation insurance
  • Sports and activity insurance
  • Wind/hail deductible buy-back insurance

In terms of how we work with agents, the ideal retail agent partner is one who provides a complete application and is responsive to underwriter follow-up so that MiniCo can respond with the best available terms and pricing. Agents do not need to be appointed to receive a quote.

IVANS: Why is it important for MiniCo to embrace digital as a foundation to the business and customer service models?

Mike: Digital platforms have become the standard across the insurance industry. MiniCo relies on digital communications to provide immediate, current information to agents with the flexibility to modify messages as required.

IVANS: What value do you feel IVANS and integrated appetite communication within agency management systems bring to the industry?

Mike: The integration of IVANS Markets into agency management systems is very beneficial in that it helps to pair agents with providers that have an appetite for their business.

Clear communications about insurer appetite enables agents to identify markets quickly and efficiently, which benefits everyone – agents, customers and providers.

IVANS: What business drivers made MiniCo look to communicating appetite through IVANS?

Mike: Historically, MiniCo has communicated to agents via our website, email marketing, social media, print advertising, webinars, videos, printed collateral, and participation at industry trade shows and events.

MiniCo continually seeks out new opportunities to communicate to agents about our products and appetite. IVANS Markets provides a trusted and efficient platform for this type of communication, directly embedded within Applied Epic, Applied TAM and seven other agency management systems. Agencies that do not use any of the nine systems that have Markets embedded can access the technology online at markets.ivansinsurance.com.

IVANS: Why is having appetite communications integrated into agency management systems important?

Mike: Our focus is on enhancing the ease of doing business for agents working with MiniCo – starting with their first submission and continuing throughout our working relationship.

IVANS Markets provides easy access to information so that agents can quickly identify MiniCo’s products and understand our available appetite. MiniCo utilizes the platform to communicate with agents, and we look forward to seeing agents’ responses there as well.

IVANS: How does IVANS help you gain better visibility with your agency distribution channel and generate new business opportunities?

Mike: Providing our appetite to agents via IVANS Markets means that hundreds of thousands of agents now have immediate access to current information about MiniCo’s products and appetite, which helps to create a one-stop shop for our markets.

Since going live on May 28, 2019, MiniCo’s appetite profiles in IVANS Markets have had 1.1M impressions with recommendations to 10,011 agents covering 1,180 agencies. MiniCo programs are available to all agents, even those not appointed.

Access IVANS Markets online or from within your management system to learn more about MiniCo’s products and how they can benefit your digital agency.

Going Beyond Download – What’s Available and How You Can Benefit

July 25, 2019

by IVANS Communications
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Two women look at tabletAccording to the 2018 IVANS Connectivity Survey, 81% of agents surveyed reported they place more business with insurers that provide automation. In the digital age of insurance, efficiency through automation can build stronger agency relationships and lead to significant time and cost savings for both your business and agencies. Are you using all the automation available to be as efficient as possible?

Download is typically the first step toward enabling greater agency-insurer connectivity. To become digital insurers and keep pace with demand in an evolving industry, insurers need to use additional digital tools that provide an enhanced experience to agents and insureds. It’s time to take that next step and continue growing in the digital age of insurance.


81% of agents surveyed reported they place more business with insurers that provide automation.

2018 IVANS Connectivity Survey

Expand Appetite Reach with Markets

68% of agents surveyed missed opportunities to place business because they couldn’t find or access a market. If you’re not marketing your products and appetite directly in an agent’s daily management system workflows, you could be missing out on valuable new and renewal business opportunities.

The traditional ways of communicating appetite are inefficient and require huge investments of time, including the development of web pages, appetite guides and webinars, and scheduling countless appointments for both in-person and telephone meetings.

As the insurance distribution model evolves, IVANS Markets ensures you can quickly identify agencies interested in new lines of business and automate appetite communication to more effectively market products.

Advantages that Markets offers:

  • Automated Communications: Automate appetite communications to agents directly in their daily workflows.
  • Improved Efficiencies: Reduce dependency on outdated appetite guides and other traditional and often inefficient methods.
  • Enhanced Connectivity: Build stronger agent relationships by enabling your agents to provide the best coverage to their clients.

Offer Integrated Quoting with Rating Services

75% of agents surveyed see value in having comparative rating integrated directly into their agency management systems. Since the majority of an agent’s time is spent in the management system, they hate the hassle of leaving it to quote new and renewal business.

By using integrated quoting through IVANS Rating Services, you connect directly into agents’ daily quoting workflows, providing a seamless experience for them and increasing your connectivity to drive new business and build stronger agent relationships.

Advantages that Rating Services offers:

  • Seamless Experience: Increase ease of doing business with agency partners through inline quoting.
  • Time and Cost Savings: Eliminate time and expense configuring, managing and maintaining multiple connections in separate systems.
  • Single Exchange: Automate quoting workflows via a single exchange.

Reduce Customer Headaches with eServicing

Did you know 82% of agencies surveyed found the availability of automated insurer connectivity to be very important when selecting insurers to do business with?

When a customer calls an agent, they’re expecting timely service for policy, billing, claims and payment inquiries. An effective agent processes transactions quickly, from directly within the management system. Agents benefit significantly from simplified processes when answering customer queries.

Insurers can support agents through a managed internet data exchange like IVANS eServicing that offers seamless information transfer between systems, allowing agents to work faster and smarter. Advantages that eServicing provides include:

  • Single Sign-On: Agents sign into the management system once versus managing user credentials for individual insurer portals.
  • One-Click Agency Inquiry: Security is enhanced and password updates are eliminated so agents spend less time in insurer portals.
  • Insured Bill Pay Connectivity: Policyholders have access to your bill pay website through their agent’s customer self-service portal, allowing for a more connected customer experience.

Take the Next Step Toward a Better Digital Experience

The future of insurance is already here and becoming a digital insurer is paramount for growth and success. Greater agency-insurer connectivity benefits all stakeholders in the insurance ecosystem through improved client retention and more profitable business opportunities.

Going beyond download, insurers can enable agents to more effectively reach consumers by taking advantage of new digital tools offering automation, integrated quoting, expanded appetite reach and seamless exchange of data between insurers and agencies.

For additional insights on the full range of digital tools available to your business, watch Going Beyond Download: What’s Available and How You Can Benefit on-demand webinar.

 

IVANS Index: Q2 2019 Results for Premium Renewal Rate Change

July 12, 2019

by Brian Wood
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IVANS Index is a data-driven report of current conditions and trends for premium renewal rate change of the most placed commercial lines of business in the insurance industry. Data collected in the IVANS Index enables insurers to determine competitive rates and the most profitable lines of business for investment. To learn more about IVANS Index, read IVANS Index: Industry Insights to Help You Run Your Business Better.

Premium Renewal Rate Experiences Q2 Year-over-Year Increase Across Nearly All Major Commercial Lines Products
Year over year, Commercial Auto, Business Owner’s Policy, General Liability, Umbrella and Commercial Property all experienced increases in average premium renewal rate change; Workers’ Compensation remains in negative territory. Quarter over quarter, there was greater variability in average premium renewal rate change. General Liability and Commercial Property all experienced increases compared to Q1; however, Commercial Auto, Umbrella and Workers’ Compensation average premium renewal rate change dropped relative to the quarter prior. Business Owner’s Policy remained flat quarter over quarter.

Highlights from Q2 2019 results include:

  • Commercial Auto: Premium renewal rate change averaged 4.33% for the quarter, with a quarter high in June at 4.39%.
  • BOP: Quarter premium renewal rate change averaged 4.19%, and finished the quarter at 4.18% in June.
  • General Liability: Q2 premium renewal rate change increased from Q1, averaging 2.29% change relative to 1.67% in Q1. The quarter premium renewal rate change reached its low of 2.18% in April.
  • Commercial Property: Q2 premium renewal rate change increased to 3.92%, reaching a quarter high in June at 4.25%.
  • Umbrella: Q2 premium renewal rate change averaged 2.59 versus 2.54% in Q1. Umbrella premium renewal rate change for the quarter reached its high in June at 2.66%.
  • Workers’ Compensation: Average premium renewal rate change for the quarter reached -3.56%, down from Q1 average of -2.95%.

From Q2 2018 to Q2 2019, we see the trend of most Commercial Lines increasing with the exception of Workers’ Compensation. These data-driven insights are indicating that premium pricing in the market continues to harden, providing the opportunity for greater profitability across certain lines of commercial business.

Analyzing more than 120 million data transactions, the IVANS Index premium renewal rate change measures the premium difference year over year for a single consistent policy. Inclusive of more than 32,000 agencies and 400 insurers and MGAs, the IVANS Index is reflective of the premium rate change trends being experienced by all agencies and insurers across the U.S. insurance market.

For further insights into premium renewal rate change across the industry, download the Q2 2019 IVANS Index report now >

Brian Wood, Vice President of Data Products Group for IVANS, develops innovative and data-driven applications, tools and services for the insurance industry. Prior to this position, he co-founded EvoSure, which was acquired by Applied in Sept 2015. Brian spent 10 years with Marsh & McLennan as Senior Vice President of Strategy and Business Analysis where he developed global insurance distribution platforms. Brian began his career in insurance building the first company to bind insurance online, insuranceOrder.com (a Trilogy company) which was acquired by Marsh & McLennan in 2001.

The Agent of the Future: What Carriers Need to Do to Prepare

July 11, 2019

by IVANS Communications
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Woman speaking to othersThe world of the independent agency is changing rapidly and dramatically. Shifting customer expectations are creating a need for new business models. An aging workforce signals a potentially abrupt change in the availability and skill set of staff to do the work. And the looming impact of potential disintermediation from direct to consumer and digital distribution drives a growing need to recognize the role of technology.

What will the agent of the future look like? How will they conduct business? What skill sets might be needed? How will their use of technology need to change?

For most insurers, the real questions are – who is the agent of the future and what do they need to know to help get them there?

Watch our on-demand webinar to hear industry expert Karlyn Carnahan, Head of P&C Insurance at Celent, discuss industry change and its impact on collaboration between insurers and agents of the future, including:

  • How the world of the agent is changing
  • What the agent of the future looks like
  • Why agents need carriers as they transition
  • When carriers should take action

Watch How Insurers Can Prepare for Agents of the Future Webinar now.

 

Meet IVANS: Your Exchange for Insurer Connectivity

June 27, 2019

by Thad Bauer
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Today’s insurance agencies are faced with new demands from prospects and customers for mobile capabilities, new opportunities to improve agency-insurer connectivity via digital solutions, and new competition from InsurTechs. In the face of this new marketplace dynamic, many leading agencies have seen the writing on the wall and are transforming to become digital businesses.

While huge efficiencies have been gained by both agencies and insurers who are using digital technology for internal process automation, this alone is simply not enough to grow and thrive. In today’s digitally driven, hyper-connected world, agents and insurers need to extend their use of technology beyond their own offices. By connecting through digital technology, agents and insurers work better together and mutually benefit.

Connecting with insurers enables agencies to access new markets and quickly search market appetite to submit new and renewal business, enabling staff to provide product range and insurer choice. Technology also automates the exchange of policy-related information from insurers’ policy admin systems into your management system to ensure the most accurate information is available for servicing. Ultimately, connectivity technology provides agencies with a single exchange, reducing manual processes and allowing you to deliver faster, more complete coverage and service to customers. Agents can access all of these technologies via IVANS – completely complimentary.

Find the right markets for your risk

A good example of this innovation is how we’re able to quickly and effectively match insurers and agents on the basis of risk. Historically, this process has been extremely manual and time-consuming with heavy reliance on person-to-person communications. Whether it was toiling through pages and pages of outdated appetite guides or attending lunch and learns, today’s agent requires a digital solution.

Matching commercial appetite and markets is a very niche industry problem that IVANS has solved. Leveraging our network of 32,000 independent insurance agencies and 400 insurer and MGA partners, IVANS has simplified the process of insurers and agents finding one another for the most profitable business and best products. The solution is IVANS Markets, an online search integrated into agency management systems that enables agents to instantly identify insurer appetite when searching for markets to submit new and renewal business. By providing a simple, automated solution to connect you with insurers and MGAs, IVANS Markets drives greater efficiency and expands your market opportunities to provide the best products for your policyholders.

Manage policy inquiries on demand

Saving agents an average of 53 minutes per employee per day, IVANS offers an automated data exchange, IVANS eServicing, that provides instantaneous lookup of data in an insurer system from within an agency management system, enabling you to inquire on a policy, bill or claim; submit a First Notice of Loss; obtain loss runs and more in real-time.

By making these requests through the management system, you can reduce duplicate keystrokes and respond to clients quickly and easily, without having to log into an insurer web portal. This not only saves time and effort by eliminating manual entry, but also minimizes errors, provides an E&O trail within the agency management system, and enables you to deliver rapid, more efficient service to meet the expectations of today’s consumers.

Quote product via a single entry point

With more insurers adopting comparative raters and integrated management system quoting workflows, you can increase the opportunity to showcase the advice and value of working with an independent agent by providing clients and prospects the best policy options and overall improved customer service.

Advanced comparative rating software, such as Applied Rater, enables agents to provide accurate quotes in real time to meet consumer demand for timely and comprehensive service. Real-time comparative rating automates quoting by efficiently sending data stored in the agency management system to multiple insurers simultaneously, thereby eliminating the need for agents to visit each individual insurer website or perform other manual, time-consuming steps.

Reduce paperwork and access the latest policy information

On average, agencies leveraging download services report saving more than one hour per day per employee. By using all of the download connections supported by IVANS available to you – including eDocs and Messages, Claims and Commercial Lines – your agency can realize significant time and cost savings. However, many agencies simply are not aware of all the download services their insurers offer or believe they already download every line of business. There are more than one million available connections, but 52% of those available have not been activated by agencies.

To ensure you are leveraging all available connections, IVANS offers a complimentary online tool to independent agents, IVANS Exchange, which allows you to review insurer download connections available to your agency and communicate interest in receiving download by line of business. The benefit of IVANS Exchange is that as your business needs change, you can expand and customize your insurer download connections to match your operational needs.

Connectivity between agencies and insurers is not only valuable to the growth of your agency, it is critical to compete in the digital age of insurance. Connectivity technology streamlines processes to reduce the amount of time spent on administrative tasks, enabling you to drive more insurer connections and higher agent productivity. Ultimately, the ability to communicate and exchange information securely from insurer systems directly to your agency management system enhances your core value proposition as an independent agent – to provide the best products and advice to your clients.

Watch these on-demand videos and explore related resources about how to increase insurer connectivity with applications available and free to your business.

Thad Bauer, IVANS InsuranceThad Bauer, vice president and general manager of IVANS Insurance Solutions, has had 25 years of property and casualty experience and has played a key role in furthering the adoption of ACORD standards to exchange data within the industry to improve efficiencies. He has helped carriers and MGAs realize benefits through innovative technology and workflow implementations of real-time, download, Web service connections to third parties and maximizing data within their enterprise. Prior to IVANS, Thad was president and co-founder of NxTech, a leading provider of agency-MGA-insurer connectivity and data integration solutions. Prior to NxTech, he spent nine years with BWC Systems and IVANS, Inc. and has worked with more than 350 insurance insurers throughout North America.

Embracing Digital Distribution: Instantly Reach More Agents

June 13, 2019

by IVANS Communications
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Woman using tabletA challenge for many insurers is finding the right agents to fit their appetite. It’s even more difficult for a new insurer since many agencies do not know where or how to find you.

As a new general agency, Attune is aware of these challenges, and found a better solution for communicating appetite to and finding new agents. Offering Businessowners’ policies, Commercial Liability Excess policies and Workers’ Compensation from strong financial insurers, Attune leverages IVANS Markets to effectively communicate its appetite to current and prospective agency partners. Head of Business Development for Attune, Patrick Girouard, sat down with us to provide more insight into Attune’s use of IVANS technology.

IVANS: Tell us about Attune’s business model.

Patrick: Started in January of 2017 and backed by AIG, Two Sigma IQ and Hamilton Insurance Group, Attune is reinventing how independent agents sell small business insurance. Attune uses technology to gather data to limit the amount of data entry agents must complete for appointments, applications and underwriting. Getting a bindable quote from Attune takes minutes – not days or weeks.

Attune’s use of data doesn’t stop with the application process. It is an integral part of its underwriting and analytical edge, allowing Attune to successfully write many classes of business including some of the most frequently searched classes on IVANS Markets: Lessor’s Risk, Medical Offices, Artisan Contractors and Restaurants.

IVANS: Why is it important for Attune to embrace digital as a foundation to the business and customer service models?

Patrick: As a digital-first general agency, ease of use is critical for our customer base and embracing digital is what springboards that experience. It’s important to us that we create the best insurance experience possible for everyone – insurers, agents and their small-business clients. By embracing digital, we can further our mission of empowering our insurance agents to spend time where it matters most – with their clients, not on paperwork or administrative tasks.

Attune has built a business around digital – utilizing analytics to digitize the appointment, application and underwriting process. It only made sense to leverage digital technology to communicate our appetite to agents.

IVANS: How do you feel IVANS brings value to the industry?

Patrick: Sitting at the intersection of the insurance transaction between agents and insurers, IVANS is in a unique position to access information regarding what is happening in the insurance world in real time. It’s because of their data-driven insights and energy around empowering the independent agency channel that makes the partnership between IVANS and Attune such a natural fit.

IVANS: What business drivers made Attune look to communicating appetite through IVANS?

Patrick: As a new entrant to the market, communicating at scale is a challenge. Partnering with IVANS helps us get our message across in a clear, efficient and consistent way to the largest network of 32,000 independent agencies.

It shouldn’t be a mystery to insurance agents as to which insurer or MGA can write which policy. Agents should know what we can and cannot do – even though it would only take minutes, we don’t want them to waste their time submitting business that isn’t in appetite. IVANS gives that information newfound horsepower and velocity.

IVANS: Why is having appetite communications integrated into agency management systems important?

Patrick: An agent’s agency management system is a massive part of their day-to-day lives, so we need to make sure it works both smart and hard. The management system is also where agents are most comfortable operating, so the more tools you can integrate into this world where they already exist, and streamline and standardize it, the better.

Think about it this way: agents already have volumes of information to deal with – appetites and rules are always changing and inconsistent. So, which would you prefer:

1. A 50-page hard copy PDF document that must be constantly updated.
2. A digital platform that provides accurate information in real time at your fingertips.

We know that #1 can lead to human error and wasted resources, but perhaps most dangerously, decisions made on incomplete or inaccurate information.

#2 makes the entire experience faster, accurate and profitable for everyone involved.

IVANS: How does Attune’s partnership with IVANS support your digital transformation?

Patrick: The way we look at it, we are working alongside IVANS as we go on this digital transformation journey. IVANS is an excellent partner that breathes new life into the commercial agents’ insurance experience.

To learn more about how your company can instantly communicate appetite to the more than 32,000 agents in the IVANS network, watch the Future of Commercial Lines Distribution on-demand webinar.

IVANS Index: May 2019 Results for Premium Renewal Rate Change

June 06, 2019

by Brian Wood
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IVANS Index is a data-driven report of current conditions and trends for premium renewal rate change of the most placed commercial lines of business in the insurance industry. Data collected in the IVANS Index enables insurers to determine competitive rates and the most profitable lines of business for investment. To learn more about IVANS Index, read IVANS Index: Industry Insights to Help You Run Your Business Better.

Premium Renewal Rate Experiences Changes Across All Major Commercial Lines of Business
The results showed varied change in premium renewal rates month over month with BOP, General Liability and Commercial Property experiencing an upward turn, and Commercial Auto, Umbrella and Workers’ Compensation experiencing a downtick in rate.

Key findings from the May 2019 results include:

  • Commercial Auto: 4.28%, down from 4.33% last month.
  • BOP: 4.26%, up from 4.12% at the end of April.
  • General Liability: 2.46%, up from 2.18% the month prior.
  • Commercial Property: 3.82%, up from 3.69% in April.
  • Umbrella: 2.52%, down from 2.59% the month prior.
  • Workers’ Compensation: -3.86%, down from -3.77% last month.

The latest IVANS Index results show varied change among all commercial lines, with General Liability experiencing the greatest increase month over month since April. IVANS Index continues to enable agents to advise clients on expected policy renewal premium changes while providing the market intelligence insurers need to support pricing decisions.

Analyzing more than 120 million data transactions, the IVANS Index premium renewal rate change measures the premium difference year over year for a single consistent policy. Inclusive of more than 32,000 agencies and 400 insurers and MGAs, the IVANS Index is reflective of the premium rate change trends being experienced by all agencies and insurers across the U.S. insurance market.

For further insights into premium renewal rate change across the industry, download the latest IVANS Index report now >

Brian Wood, Vice President of Data Products Group for IVANS, develops innovative and data-driven applications, tools and services for the insurance industry. Prior to this position, he co-founded EvoSure, which was acquired by Applied in Sept 2015. Brian spent 10 years with Marsh & McLennan as Senior Vice President of Strategy and Business Analysis where he developed global insurance distribution platforms. Brian began his career in insurance building the first company to bind insurance online, insuranceOrder.com (a Trilogy company) which was acquired by Marsh & McLennan in 2001.

Insurtechs Working Together: A Different Way to Cover Small Businesses

May 29, 2019

by Patrick Girouard
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Any agent who has worked with small business owners knows that the process is a complicated one. There is typically a lot of work involved, including working through complicated insurer appetites, policies that don’t properly cover customers, and what feels like endless forms to fill out in order to submit and underwrite a risk. And since these are small business owners, the payoff is smaller than other larger clients, discouraging agents from these accounts.

As the insurance industry is currently undergoing digital transformation, the quoting and underwriting process is no different.

Enter Attune

Started in January of 2017 and backed by AIG, Two Sigma IQ and Hamilton Insurance Group, Attune is reinventing how independent agents cover small businesses. Attune works only with strong financial insurers to offer Businessowners’ policies, Commercial Liability Excess policies and Workers’ Compensation.

As a digital-first general agency, ease of use is critical for our customer base and embracing digital is what springboards that experience. Attune uses technology to gather data to limit the amount of data entry agents must complete for applications and underwriting. Getting a bindable quote from Attune takes minutes – not days or weeks.

broker portal screenshot

Broker portal

Attune’s use of data doesn’t stop with the application process. It is an integral part of its underwriting and analytical edge, allowing Attune to successfully write many classes of business including some of the most frequently searched classes on IVANS Markets: Lessor’s Risk, Medical Offices, Aristan Contractors and Restaurants.

Insurance for small business owners is deeply personal as they have their livelihood on the line with their policies. By embracing digital, we can further our mission of empowering our insurance agents to spend time where it matters most – with their clients, not on paperwork or administrative tasks.

Where can you find Attune?

Attune’s BOP, Excess and Workers’ Compensation appetite is now searchable in IVANS Market Appetite and within Applied Epic. As a free tool available to you, IVANS Markets allows you to search by NAIC/SIC code and state for commercial lines market appetite to submit new and renewal business.

Integrated within nine agency-management systems and available through markets.ivansinsurance.com, IVANS Markets allows you to search for insurer appetite within your daily workflows. Simply type in your search criteria, including state location and industry code, and instantly receive a list of insurers, MGAs and wholesalers who have an appetite for your risk and information on who you can contact.

Look for Attune within your search results, and request access to the Attune Portal.

Patrick Girouard, Head of Business Development, Attune, is responsible for identifying, building and managing distribution and sub-producer relationships. Patrick and his team focus on both traditional insurance distribution (retail and wholesale) as well as strategic partnerships. He joined Attune from Hamilton USA in 2017, where he had a similar position in Business Development and played a significant role in the design and launch of Attune with Hamilton, AIG and Two Sigma IQ. Prior to Hamilton he spent eight years at Guy Carpenter & Company where he most recently led the Umbrella & Excess Casualty Specialty Practice and had numerous responsibilities as a team leader in reinsurance structuring, placement and strategic advisory for global insurance companies. Pat is a graduate from the University of Notre Dame and obtained his Masters of Business Administration from New York University’s Stern School of Business.

5 Reasons Why You Should Attend IVANS Connect 2019

May 16, 2019

by IVANS Communications
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Every year, insurance professionals from across the industry gather at IVANS Connect to discover the latest innovations and opportunities in digital distribution and servicing. This year’s conference takes place October 13-14 at the Aria Resort in Las Vegas with a focus on arming attendees with valuable insight, tools and techniques required to succeed in the digital revolution of insurance. Attend the industry’s only conference dedicated to advancing information exchange — connecting insurers, agencies, MGAs, solution providers and their insureds through digital technology.

IVANS Connect 2019 will be a conference you won’t want to miss as we bring you more of what you loved from previous conferences.

Here are our top 5 reasons to attend IVANS Connect 2019

  1. Increase your industry and technical knowledge
    Dive into peer-driven best practices and learn from the experts with valuable education sessions. IVANS and industry executives as well as IVANS Connected agents will be offering insights through in-depth case study presentations. Past speakers have discussed ways to better market your products, adoption, and rating best practices for agents, MGAs and insurers.
  2. Discover the latest innovations and products
    Uncover exciting new advances in IVANS technology and gain invaluable insights on solutions revolutionizing digital distribution and servicing.
  3. Build your agency relationships
    Find the right agents through the industry’s largest digital network of more than 32,000 agencies and connect them with the right products and services. IVANS Connect is the industry’s leading forum facilitating connectivity among insurers, MGAs, solution providers, and agencies.
  4. Connect with colleagues at the Welcome Reception
    Jump start your conference experience and enjoy an evening of lively discussion at the Welcome Reception among 200+ of your peers.
  5. Shape the future of agency-insurer connectivity
    Take part in interactive breakout sessions among IVANS and industry experts addressing some of the industry’s most trending topics. Have your voice heard during energetic discussions to advance information exchange across the entire industry.

 

Every attendee we speak to has their own top 5 reasons to attend. What are yours?

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